![]() ![]() Impossible to install, launch a program OR a program doesn’t recognize my device Please refer to this article to learn how to format your external hard drive. It means that you cannot make a backup to such a drive or transfer a bulk of files (a single file) larger than 4 GB. You will see File system format.Ī drive which is FAT32 formatted has a limited size of a single file – 4GB max. To do so, open My computer -> right-click on disk C: or another disk you make a backup to -> Properties. If you are making a backup of some data to an external hard drive, please make sure it’s NTFS formatted. If something goes wrong, please check your Internet connection or switch to another one.Ĭheck that your external hard drive is NTFS formatted Please make sure you have enough free space on your computer.ĬopyTrans programs reach out to the servers to ensure better compatibility, to send error logs and to search for updates. There’s no possibility to skip this step. However, upon every launch, CopyTrans Contacts makes a backup of your contacts, messages (SMS, WhatsApp, etc.), notes, and calendars to the disk C. If you don’t have enough free memory on your PC, please consider transferring data from your iPhone to an external hard drive (yes, we give a possibility to choose the backup location). To see the free disk space on your PC, please open any folder -> then click on This PC on the left -> you’ll see the free space available below the Disk C: bar. You will see the capacity of your iPhone and how much of GB/ MB is available. To check the memory of the iPhone, please go to Settings -> General -> About. Please use another cable or/and another USB port. ![]() It can lead to connection outbreaks and thus errors.ĭid your backup with CopyTrans Shelbee, Contacts or Photo just failed all of a sudden? It may be due to your cable or USB port. ![]() So please restart your PC and your iPhone and try again.Ī lot of CopyTrans customers use non-original or worn out cables. Restarting a PC is not the same as just switching it off and on. If you are using an older version, please update the software.Īs obvious as it may sound, but it resolves many compatibility issues, fixes system errors and cleans cash. If CopyTrans software does not recognize your iOS device, you notice some other compatibility issues or bugs, please check the version of the program that you use. If you purchased the software, but you don’t have a Windows computer, please contact support for a refund.Ĭheck that you use the latest version of our program Please download the software on your Windows. If you purchased CopyTrans programs but cannot use it on a virtual machine, please contact support for a refund.ĬopyTrans software works on Windows only, being intended to bridge the compatibility gap between iOS devices and PC. But there’s still a way to use our software on a Mac. If the issue persists even after the main troubleshooting steps, please see app specific cases.ĬopyTrans software is made for Windows computers, as it is intended to bridge the compatibility gap between iOS devices and Windows PCs.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |